Your privacy is critically important to us. At Inbound Rocket we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
If you have questions about deleting or correcting your personal data please contact our support team. It is Inbound Rocket’ policy to respect your privacy regarding any information we may collect while operating our website or plugin.
The Inbound Rocket WordPress Plugin
Like most website operators, Inbound Rocket collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the WordPress version, language preference and plugin usage. Inbound Rocket’ purpose in collecting non-personally identifying information is to better understand how Inbound Rocket’ visitors use its plugin. From time to time, Inbound Rocket may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its plugin.
Our plugin allows users to keep track of visitors to their websites, including information those visitors submit via forms on their websites. This information, which is stored and managed on our users’ own servers, is then used so that the visitors can be contacted about their interest in the company’s goods or services and interact with the company. We provide the Inbound Rocket plugin to our customers for their own marketing and lead generation, and we use it on our website for our own marketing and lead generation.
Gathering of Personally-Identifying Information at Inbound Rocket
Certain visitors to Inbound Rocket’ website choose to interact with Inbound Rocket in ways that require Inbound Rocket to gather personally-identifying information. The amount and type of information that Inbound Rocket gathers depends on the nature of the interaction. For example, we ask visitors who sign up for our plugin to provide an email address. Those who engage in transactions with Inbound Rocket are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Inbound Rocket collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Inbound Rocket. Inbound Rocket does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain plugin-related activities.
Customer Testimonials and Comments
We post customer testimonials and comments on our website, which may contain Personal Information.
Inbound Rocket may collect statistics about the behaviour of visitors to its service. For instance, Inbound Rocket may monitor the most popular used features of it’s plugin. Inbound Rocket may display this information publicly or provide it to others. However, Inbound Rocket does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information at Inbound Rocket
Inbound Rocket discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Inbound Rocket’ behalf or to provide services available at Inbound Rocket’ website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Inbound Rocket’ website, you consent to the transfer of such information to them. Inbound Rocket will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Inbound Rocket discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Inbound Rocket believes in good faith that disclosure is reasonably necessary to protect the property or rights of Inbound Rocket, third parties or the public at large. If you are a registered user of the Inbound Rocket plugin and have supplied your email address, Inbound Rocket may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Inbound Rocket and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Inbound Rocket takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
All our activities fall within the bounds of the Google Terms of Service.
Social Media Features and other External Websites
If Inbound Rocket, or substantially all of its assets, were acquired, or in the unlikely event that Inbound Rocket goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Inbound Rocket may continue to use your personal information as set forth in this policy.