Inbound Rocket

Privacy Policy

Your privacy is critically important to us. At Inbound Rocket we have a few fundamental principles:

If you have questions about deleting or correcting your personal data please contact our support team. It is Inbound Rocket’ policy to respect your privacy regarding any information we may collect while operating our website or plugin.

By using this website or the plugin, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use this website or the plugin.

The Inbound Rocket WordPress Plugin

Like most website operators, Inbound Rocket collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the WordPress version, language preference and plugin usage. Inbound Rocket’ purpose in collecting non-personally identifying information is to better understand how Inbound Rocket’ visitors use its plugin. From time to time, Inbound Rocket may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its plugin.

Our plugin allows users to keep track of visitors to their websites, including information those visitors submit via forms on their websites. This information, which is stored and managed on our users’ own servers, is then used so that the visitors can be contacted about their interest in the company’s goods or services and interact with the company. We provide the Inbound Rocket plugin to our customers for their own marketing and lead generation, and we use it on our website for our own marketing and lead generation.

We use our own plugin to track visitors to our website. Information that we collect and manage using the plugin for our own marketing belongs to us and is used, disclosed and protected according to this Privacy Policy.

Our customers use the Inbound Rocket plugin to keep track of visitors to their websites. We do not control the content of our users’ webpages or the types of information that our customers may choose to collect or manage using the Inbound Rocket plugin. That information belongs to them and is used, disclosed and protected by them according to their privacy policies and is not subject to this Privacy Policy. We have no direct relationship with individuals who provide Personal Information to our customers. Our customers control and are responsible for correcting, deleting or updating information they have collected from you using the Inbound Rocket plugin. We are not responsible for our customers’ use of information they collect in the Inbound Rocket plugin.

Gathering of Personally-Identifying Information at Inbound Rocket

Certain visitors to Inbound Rocket’ website choose to interact with Inbound Rocket in ways that require Inbound Rocket to gather personally-identifying information. The amount and type of information that Inbound Rocket gathers depends on the nature of the interaction. For example, we ask visitors who sign up for our plugin to provide an email address. Those who engage in transactions with Inbound Rocket are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Inbound Rocket collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Inbound Rocket. Inbound Rocket does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain plugin-related activities.

Customer Testimonials and Comments

We post customer testimonials and comments on our website, which may contain Personal Information.

Aggregated Statistics

Inbound Rocket may collect statistics about the behaviour of visitors to its service. For instance, Inbound Rocket may monitor the most popular used features of it’s plugin. Inbound Rocket may display this information publicly or provide it to others. However, Inbound Rocket does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information at Inbound Rocket

Inbound Rocket discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Inbound Rocket’ behalf or to provide services available at Inbound Rocket’ website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Inbound Rocket’ website, you consent to the transfer of such information to them. Inbound Rocket will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Inbound Rocket discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Inbound Rocket believes in good faith that disclosure is reasonably necessary to protect the property or rights of Inbound Rocket, third parties or the public at large. If you are a registered user of the Inbound Rocket plugin and have supplied your email address, Inbound Rocket may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Inbound Rocket and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Inbound Rocket takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Inbound Rocket uses cookies to help Inbound Rocket identify and track visitors, their usage of the Inbound Rocket website, and their website visit preferences. Inbound Rocket visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Inbound Rocket’ websites, with the drawback that certain features of Inbound Rocket’ website may not function properly without the aid of cookies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
All our activities fall within the bounds of the Google Terms of Service.

Social Media Features and other External Websites

Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

Our website provides links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Business Transfers

If Inbound Rocket, or substantially all of its assets, were acquired, or in the unlikely event that Inbound Rocket goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Inbound Rocket may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Inbound Rocket may change its Privacy Policy from time to time, and in Inbound Rocket’ sole discretion. Inbound Rocket encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have the plugin installed on your WordPress.org site, you will receive notice when this Privacy Policy is modified. The notice will be delivered to the email address we collected when you installed the plugin. We encourage you to review this Privacy Policy Periodically.

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