If there was no logo or no company name next to your posts on social media or your blog items. Do you sound different, unique—like yourself? Or do you sound like everyone else… including your competitors?
Would someone who is viewing your content on different channels know it all came from the same brand? Could your potential target audience identify the content as coming from your brand?
In a previous post, we already talked about How to Create an Authentic Brand Story and 5 Easy Steps For Building A Great Visual Brand as part of the process of building your brand. And just as you took the time to think off, create and test your brand story and the visuals elements that make for your brand, if you don’t pay attention, you can end up with a scattered and non-consistent tone of voice in the content you produce across your entire marketing ecosystem. A non-consistent tone of voice that doesn’t provide a consistent picture of your brand.
This inconsistent brand experience becomes even harder to keep under control when your organisation grows. You start hiring freelancers, or more people to help produce content, and how do you keep it consistent when you’re not the only one anymore who creates your company’s content?
You may ask yourself, why a brand voice matters. Isn’t it enough to make your brand sound more human? The tone of voice of your brand, though, isn’t about sounding more human. It’s about being consistent with the voice you’re creating. Being recognisable for the people reading your content, ranging from social media posts to newsletters, to “What’s New” messages in the app store.
Making sure that even if you forgot to include your logo or name in one of your writings, people would still know it is about you.
Just like creating your Brand Story and your brand visual template, you need to create a Brand Voice Template to have something to fall back to. Here at Inbound Rocket we got you covered though and outlined a seven-step guide to establish, create, and maintain your brand’s tone of voice to drive consistency in your content marketing efforts.